Safety features
Face masks for guests available
Thermometers for guests provided by property
First aid kits available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Cleanliness & disinfection
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
General
Family rooms
Non-smoking rooms
Services
24-hour front desk
Room service
Media & Technology
Flat-screen TV
